We will only accept returns if you are unsatisfied with the product due to either a manufacturing defect or an error in spelling. We will replace this item free of charge or accept the return for a full refund. We cannot accept returns for customized products or for orders placed in error. Please review the details of your order in your shopping cart, including any spelling of customized text, before finalizing your order.

If we have made an error in the spelling of your custom text, please contact us and we will send a corrected replacement immediately.

Returned items should be sent to:

CritterGiftShop.com
6577 S. Clarkson St.
Centennial, CO 80121

Please call us at (303) 794-3630 or email to inform us of the returned items. Thanks.